Job Description

Title: Facilities Administrator

Location: San Francisco, CA (Fully On‑Site)

Schedule: Tuesday–Saturday, 9:00 a.m.–6:00 p.m.

Salary range: $50,000-60,000

The Facilities Administrator supports a Repairs and Maintenance team by coordinating work orders and ensuring timely completion of maintenance tasks across a multi‑building portfolio.

Primary Responsibilities

• Serve as the primary contact for walk‑in maintenance concerns at assigned properties

• Receive, document, and track maintenance requests from residents, staff, and property personnel

• Create, assign, update, and close work orders within a property management system in a timely manner, supporting a large portfolio of buildings

• Develop a strong understanding of approved vendors and service providers

• Prioritize and dispatch work orders to in‑house maintenance staff and union or third‑party vendors

• Monitor open requests to ensure timely resolution and follow up as needed

• Partner with maintenance and internal teams to communicate urgent issues and recommendations

• Communicate scheduled maintenance activities or service disruptions to residents or departments

• Respond professionally to maintenance‑related questions or concerns

• Coordinate customer service efforts across multiple departments, both on‑site and remotely

• Assist with bid requests for maintenance or repair projects

• Provide updates related to building certifications and compliance requirements

• Manage service ticket follow‑ups and action items within a ticketing platform

Minimum Requirements and Qualifications

• Experience with work order, ticketing, or property management systems preferred

• Strong written and verbal communication skills

Key Skills and Competencies

• Ability to manage competing priorities in a fast‑paced environment

• Strong problem‑solving and critical‑thinking skills

• High attention to detail and organization

• Positive, proactive attitude with a willingness to learn

• Comfortable escalating issues to leadership as needed

• Ability to collaborate cross‑functionally

• Reliable and adaptable

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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