Job Description
Director, Operational Excellence page is loaded## Director, Operational Excellencelocations: Scottsdale: San Francisco: New York Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ202643Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.**Overall Purpose****Essential Functions*** Helps lead the execution of the organization’s process efficiency and optimization initiatives within defined business domains, ensuring alignment with broader enterprise priorities* Conducts and oversees process assessments across assigned functions to identify inefficiencies, redundancies, risks, and opportunities for improvement* Helps lead a small team in guiding delivery of medium- to large-scale process improvement and transformation initiatives* Partners with senior leaders and key stakeholders to translate strategic priorities into actionable process improvement efforts, supporting cross-functional collaboration and effective execution* Partners closely with the Head of Corporate Strategy and the Senior Director of Operational Excellence to execute agreed-upon transformation priorities, ensuring strategic intent is translated into measurable operational outcomes.* Defines, tracks, and analyzes key performance indicators (KPIs) to measure process effectiveness, efficiency gains, and initiative outcomes* Supports the adoption of automation, AI, and digital solutions by identifying use cases, partnering with technology teams, and driving implementation within scope* Prepares clear, data-driven analyses, reports, and recommendations for senior leadership, translating process findings into practical, decision-support insights* Serves as a change champion for assigned initiatives, driving engagement and adoption through effective communication, stakeholder management, and follow-through* Ensures compliance, risk, and scalability considerations are incorporated into process redesigns in collaboration with risk, legal, and control partners**Minimum Qualifications*** Bachelor’s degree in business administration, operations management, industrial engineering, or related field* 15 or more years of experience in business process improvement, operations excellence, or management consulting, preferably with at least 3 years in a director or principal-level role. Experience may also be attained through graduate level study* Demonstrated success in leading enterprise-wide transformation initiatives with measurable impact* Deep knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen)* Strong background in change management and executive stakeholder management* Exceptional communication, influencing, and negotiation skills* Background and drug screen**Preferred Qualifications*** Master’s degree or MBA.* Lean Six Sigma Black Belt or Master Black Belt certification.* Experience in Financial Services* Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics.**Physical Requirements**Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.The base pay scale for this position in: Phoenix, AZ in USD per year is: $154,000 - $193,000. New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits.Some of the Ways We Prioritize Your Health and Happiness * Healthcare Coverage –Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.* 401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.* Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.* 12 weeks of Paid Parental Leave* Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to for the latest. Our team can share more during the interview process!Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.**CURRENT EMPLOYEES: Apply for open positions via Job Hub in your Workday Account.** for an assistance request.E-Verify***.***## Privacy Notice***Effective:** May 2, 2025*This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information.Click below for the full privacy notice
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Job Tags
Hourly pay, Work at office, Immediate start, Visa sponsorship, Work visa, Flexible hours